Senior Systems Ops Engineer

Overview

You are a puzzle-solver, a debugger, an innovator.

You code ideas into reality. With the user always at the forefront of your mind, you create functional and attractive experiences. You have an innate love of learning, and you push the boundaries of development. You don’t just write code - you make digital magic happen. Are you ready to take on your next challenge in this Senior System Ops Engineer role with Creative Studios.

Responsibilities

• Work collaboratively with application development teams throughout the organization to ensure seamless and consistent deployments
• Design and implement deployment, upgrade, and patching strategies
• Analyze log errors/source code and work closely with development teams throughout the testing process
• Develop and maintain low to moderate complexity technical documentation and processes
• Design and implement backup/disaster recovery solutions
• SSH into individual servers to review logs and triage issues
• Command-line use of AWS CLI and creation of scripts using AWS APIs to configure the hosting environments
• Ensure high availability and monitor for vulnerabilities
• Monitor and troubleshoot site performance issues
• DNS record management
• Write clean, high-quality, high-performance code that is easy to maintain
• Develop and support software, including applications, database integration, platform integrations, and cloud structure
• Design with leadership the development and implementation of continuous integration/continuous development (CI/CD) strategy for management of Infrastructure as Code (IaC) baseline
• Develop and document shared infrastructure component management strategy to provide consistent standardized container, OS, and application baselines for infrastructure components available through self-service
• Identify requirements, develop, document, and implement branching strategy to support change management requirements while automating as much of the deployment process as practical in the IaC CI/CD pipeline
• Review, debug, and resolve technical issues throughout all stages of SDLC
• Build process development and process improvement for Security and Development Operations to include creation/modification of SOPs, playbooks, and work instructions
• Perform integration activities to connect with third-party software APIs
• Design, implement, and maintain efficient and reusable Python/Node/Shell/PHP code
• Evaluates the impacts of change requests on own/shared technologies and effectively persuades and influences others on ideas
• Document and diagram system specifications, writes documentation, including technical standards and processes
• Ability to enable simplification and efficiencies by identifying opportunities to leverage systems and investments across business areas and territories
• Work collaboratively with our Digital and Technology Team and architect and implement next- generation system architecture and automation solutions
• Define, design, and implement DevOps solutions, which includes reference architectures, estimates, and costing
• Act as an engineer expert on DevOps best execution practices (i.e., Containers, Docker, AWS, Azure)
• Perform analysis best practices and emerging concepts in DevOps, infrastructure automation, and enterprise security
• Acts as a technical liaison between agency, digital engineering teams, and corporate IT
• Review and audit of existing solution, design, and system architecture

Job Requirements

• 4+ years in a TechOps/DevOps/SRE-related role
• 3+ years building, designing, and maintaining cloud-based applications with AWS
• Expert understanding of core AWS services (day-to-day include IAM, EC2, VPC, EBS, S3, RDS, Lambda, SNS)
• Expert understanding of Linux administration (optimally Ubuntu/Debian and RHEL/CentOS -based distros)
• Expert understanding of LAMP stacks and configs (Nginx, Apache, MySQL)
• Experience building and managing CI/CD pipelines (GitHub Actions, GitLab Pipelines) using JSON or YAML
• Experience with Bash/Shell scripting
• Experience with site monitoring and log monitoring tools (Cloudwatch, NewRelic, Datadog, etc)
• Experience with PM2 and PM2 ecosystem configurations
• Knowledge of web application programming languages and MVC frameworks (PHP, NodeJS, ReactJS, Laravel, CodeIgniter, etc)
• Knowledge of NoSQL (DynamoDB, MongoDB) and Relational (MS SQL, MySQL, PostgreSQL, SQLLite)
• Ability to work independently and within a team as a technical subject matter expert
• Must be self-driven and motivated
• Experience monitoring for vulnerabilities
• Passion for delivering high-quality technical solutions
• Very positive attitude
• Certification types:
• AWS Certified SysOps Administrator
• AWS Certified DevOps Engineer

• Experience with containerized delivery with Docker, Kubernetes

At Syneos Health Communications, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)