Clinical Trial Ambassador / MSL - Italy North

Mis à jour: May 22, 2023
Emplacement: Milan, Lombardy, Italy
Identification d’emploi: 149491


The Clinical Trial Ambassador will establish, cultivate, and maintain scientific relationships with investigators and study coordinators to support enrollment while developing a strong understanding of clinical practice as it relates to areas of interest. This position interacts with various internal and external stakeholders, with a focus on institutions and their alliance partners (if applicable), study coordinators, pharmacists, clinical research associates and investigators. This role will initially focus on clinical trials and study site engagement but may later have the opportunity to transition into a traditional MSL role.


  • Establishes and maintains strong working relationships with Principal Investigators, Study Coordinators and clinical trial sites to support the enrollment and conduct of our customer clinical studies
  • Works with our customer and Contract Research Organisation, Clinical Development and Clinical Operations leads and trial sites to understand and implement study protocols effectively
  • Partners with sites to develop and implement effective local and regional subject recruitment strategies, suggest local outreach options, facilitate escalation of investigator questions/concerns, recruitment/retention initiatives and clinical site & investigators meetings as it relates to recruitment strategies
  • Follows up with sites post-SIV to ensure patient enrollment runs smoothly, identifies challenges, issues and barriers and reports back to our customer and works with study teams and sites to develop solutions 
  • Deliver medical/scientific education, as required, to trial sites and provides input to key internal stakeholders on training materials for clinical trials, investigational asset, therapeutic areas, and disease state as outlined by our customer; suggest and support implementation of local outreach options
  • Gathers and shares ‘Best Practices’ and tactics for rapid patient enrollment among trial sites
  • Gathers data and information on leading indicators of site challenges/successes and feeds back to the team
  • If required develops network and heat maps of healthcare professionals and hospitals involved in study-specific diagnosis and management of patients

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunitie

  • RN, BSN, MSN, NP, PA, PharmD, PhD or MD with relevant clinical trial site experience
  • Cardiovascular experience is required; Oncology experience is highly preferred
  • Experience working with injectable agents preferred
  • Knowledge of cardiovascular clinical trial/research design, conduct, and understanding of clinical study results
  • Experience in clinical research, patient recruitment, or investigational site management
  • Strong oral and written communication skills; Skilled at presenting scientific content     


This role profile/job description will be responsible for Non-Promotional activities only.


Interviews may be conducted in person at an on-site interview location. For any in-person interviews, local Covid safety guidelines will be followed.


Syneos Health® (Nasdaq:SYNH) is the only fully integrated biopharmaceutical solutions organisation built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.


Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.


To learn more about how we are Shortening the distance from lab to life®, visit or subscribe to our podcast.



Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialised. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.


WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?


Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 


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