Oncology Clinical Nurse Educator

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Mis à jour: June 2, 2023
Emplacement: Los Angeles, CA, United States
Identification d’emploi: 148728


You’re a nurse, a patient advocate and an educator—and you excel at every one of them.

If there’s one thing your years of clinical training and patient education have taught you, it’s how to manage priorities, and move seamlessly from one challenge to the next. You get people to listen to your wise advice, and to overcome their fears of new and existing medical therapies by instilling confidence and sharing expertise while displaying passion. It’s time to turn those diverse talents to an exciting new field, and become an integral part of the Clinical Education team with Syneos Health.


The Care Navigator will be responsible to connect with patients through phone, text, email, and video chat to set expectations for starting therapy, share information on programs, and provide approved resources living with cancer and beyond. The Care Navigator will provide education for the administration of the approved drugs, and/or disease state for which they are prescribed. The Care Navigator will provide patient’s understanding of their therapy and does and will not provide medical advice or replace a treatment plan from their doctor and treatment team. Engage with patients at key points in their treatment journey to provide relevant education and support.

Duties may include, but are not limited to the following:

  • Will provide telephonic or video injection training
  • Accelerate disease state awareness
  • Educate staff on Care Navigator program resources
  • Integrate compliantly, per business rules, with sales professionals, reimbursement specialists and other matrix partners with the goal of optimizing the patient experience
  • Communicate as required with managers, peers, customer counterparts.
  • Ability to work within complex technologies with ability to complete/balance several tasks at once maintaining focus and accuracy
  • Provide patient support through the approved, designated call cadence.
  • Other duties as assigned

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has: 

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

  • Bachelor’s degree required.
  • Active RN license or Advanced Practice degree (Nurse Practitioner/Physician Assistant/PharmD/MSN) required.
  • Candidates who are OCN and/or Infusion certified is preferred
  • A minimum of 2+ years post graduate oncology clinical and/or educational experience is required
  • Previous industry experience preferred
  • Experience with specialty products (preferably oncology and/or infusion/or subcutaneous injection) preferred
  • Knowledge and/or experience with direct to patient education initiatives preferred
  • Previous experience in introducing new specialty pharmaceutical/biologics products or indications a plus
Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed.   

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Syneos Health has a voluntary COVID-19 vaccination policy.  We strongly encourage all employees to be fully vaccinated.  Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. 

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

| How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.   The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.  

The annual base salary for this position ranges from $140,000 to $147,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position.  Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.  In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.


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