Mis à jour: April 21, 2023
Emplacement: London, ENG, United Kingdom
Identification d’emploi: 148681


Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division has a breadth of medical, strategic and creative talent that extends to our partner and affiliate agencies throughout Europe and the US.

We maintain a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion (our ‘lab to life®’ ethos).

The primary purpose of this role is to support the account team on the day-to-day running of the client account. This will include timing plans, estimates, budget control and assisting the trafficking of work through the creative services department, which will enable us to provide you with a solid grounding in servicing our clients’ needs. We are looking for individuals to join our award-winning advertising team, which brings together innovation and leading creativity.


Client services management

•Begin to build a thorough knowledge of administrative and tactical processes, e.g. timing plans, trafficking jobs within the studio, etc.
•Begin to build an understanding of client / agency relationships and service
•Learn the client’s internal regulatory review process
•Begin to build understanding of the execution of clients’ promotional plans

Product / task leadership and accountability

•Begin to build a reputation for effective and reliable delivery of high-quality projects
•Build a thorough knowledge of expectations, processes and timelines involved in effective, high-quality project management
•Keep track of deadlines
•Deliver consistent quality, with proactive, effective and efficient results that meet or exceed client expectations

Business management

•Begin to build a thorough knowledge of the agency’s business operations, shared services and other divisions
•Begin to understand budgeting and invoicing processes
•Begin to build a knowledge of advertising and customer insights
•Begin to develop an understanding of the overall healthcare industry
•Understanding how/when to identify and flag issues
•Begin to develop an understanding of core advertising skills

Team orientation/collaboration

•Provide team support as required, working with a positive and ‘can-do’ attitude
•Exhibit enthusiasm and a willingness to learn internal disciplines
•Volunteer to take on team assignments and jump in wherever possible
•Be a proactive team player

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities..  

•Degree educated
•A sound understanding of the role of advertising within the marketing mix
•An understanding of the brands you are allocated to and the market environment
•Familiarity with the ABPI Code of Practice and the ability to ensure adherence to it
•Good organisational and administration skills
•Strong communications skills
•The ability to use Microsoft PowerPoint, Microsoft Word and Microsoft Excel
•The ability to develop and effectively communicate project timelines
•Strong attention to detail and good proofreading skills
•Solution focused – suggestion of ideas and recommendations where appropriate
•Ideally has relevant work experience in the healthcare industry
•The ability to quickly pick up digital knowledge

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognise our people by providing valuable benefits and a quality of life balance.

Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health®, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

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