Account Supervisor / Account Director

Overview

You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Supervisor role with Chamberlain.

Whatever the reach required, Chamberlain Healthcare PR specializes in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care.

Responsibilities

• Drive projects from conception to completion
  • Manage timelines/deadlines; create project trackers/track deliverables
  • Organize team members
  • Manage budgeting, forecasting (or be ready to learn)
  • Keep clients informed
  • Clearly communicate POV to clients – both written
  • Organize events
• Write core communications materials (press releases, backgrounders, key messages, FAQs, digital content and internal communications pieces
• Oversee monitoring for account teams as needed
• Work with Syneos Health shared services as need
  • Provide clear direction to/work with creative studios
  • Identify opportunities to bring in issues and corporate practices
• Work with VP/EVPs to develop client presentations, including writing tactics
• Work with EVP and on new business pitches; organize research, develop insights, develop creative briefs, brainstorm, write up tactics

Job Requirements

• 5-7 years of experience in preferably in healthcare or the pharmaceutical industry, and a bachelor’s degree
• Able to juggle/prioritize multiple priorities
• Ability to multi-task and perform under pressure in a fast-paced (but fun and supportive) environment
• Must have strong attention to detail
• Excellent written and oral communication/presentation skills, including experience with client communication
• Must be high energy, enthusiastic and have a passion for healthcare
• Experience with Cision, Factiva, PowerPoint, Excel, billing systems

Ultimately, what sets Chamberlain Healthcare PR apart for both employees and long-standing clients are Chamberlain’s four key operating principles: simplify the complex; think strategically, adapt quickly; be creative and compliant; and stay nimble.

Chamberlain Healthcare PR is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.   The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.  

The annual base salary for this position ranges from $71,820 to $139,600.  The base salary range represents the anticipated low and high of the Syneos Health range for this position.  Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.  In addition, some positions MAY include eligibility to earn commissions/bonus based on company and / or individual performance.

Syneos Health has a voluntary COVID-19 vaccination policy.  We strongly encourage all employees to be fully vaccinated.  Additionally,       certain local governments or Syneos Health customers may have vaccine equirements that apply to some of our employees.  These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.