Sales Trainer

Overview

You’re driven, resourceful, and above all else - remarkably smart.  You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. 

 

Responsibilities

Reporting to the Syneos Health National Business Director (NBD), the Sales Trainer is responsible for the successful development, delivery and management of customized training programs for the client.  The Sales Trainer implements training objectives, expectations, program development and execution. The Sales Trainer’s primary objective is to ensure successful training and ongoing skill development of the Sales Representatives.

Job Responsibilities 

Liaison Responsibilities

• Support Marketing, Field Sales and Field Sales Management Teams by leading efforts around ongoing training content for new hire training, national sales meetings, POA meetings, manager meetings, and other training initiatives
• Interface with Client Marketing and cross functional teams to help identify, build, and deliver relevant training to Field Sales Teams

Design Responsibilities

• Conducts ongoing training needs analyses
• Creates and maintains a workable Training Plan to determine the goals, strategies, and tactics to be implemented to achieve client satisfaction
• Develops training concepts and associated objectives, descriptions, and sequencing for all training efforts
• Works with SLD team, Marketing, Field Sales Leadership and Field Sales Management to determine specific metrics and measurements to assess the success of training activities

Development Responsibilities

• Design and develop content for all forms of training delivery & works with the content developer/vendor as appropriate
• Nurtures the training concepts throughout their evolution to ensure alignment with the strategic intent of the overall brand objectives
• Engages with designated Field Sales Team and Client HQ Member throughout the entirety of development process
• Oversees live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
• Conducts leader or facilitator training for all developed content and provides support for delivery as requested
• Manages live training intellectual property and leverages existing assets appropriately to improve project efficiency

Delivery Responsibilities

• Delivers all training programs, including new-hire training, advanced training, NSMs, and POAs, both live and virtual training
• Manages classroom environment in a manner that allows representatives to meet learning objectives
• Instructs representatives during training classes and in evening sessions
• Evaluates the competency levels of training class participants and provides timely evaluations and feedback
• This will be contracted through December but based on performance, it has very good potential to expand and renew to a longer term.

 

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has: 

Bachelor’s Degree from an accredited institution required

•  Minimum 2 years field training experience

•  Experience with creating training content and curriculum development

•  Experience with delivering and facilitating disease & product training

•  Product Launch experience required

•  Proven ability to diagnose developmental needs of individuals/team and implement effective strategies

•  Proficient in Microsoft Office Suite (PowerPoint, Outlook, Word, Excel)

•  Skilled in use of Virtual Platforms (ZOOM, WebEx, MS Teams, Skype)

•  Understanding of compliance & privacy laws

•  Demonstrated teamwork & project management skills

Consumer or device experience is a plus.

Please note: Travel will fluctuate - approximatley 20% (to start) then approximately 50% to 70% and then next year, will decrease. 

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job. 

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)