Sr. Learning and Development Leader - Trainer

Mis à jour: February 17, 2023
Emplacement: Chicago, IL, United States
Identification d’emploi: 147600


You’re driven, resourceful, and above all else - remarkably smart.  You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. 


Job Summary

The Sr. Learning & Development Leader (LDL) is primarily responsible for the successful development, delivery, execution, and management of all of the Client’s training-related needs. The LDL is expected to comprehend and communicate the disease state, marketplace, and product-specific materials and must possess effective facilitation and communication skills. As a partner to sales management, should be highly competent on aspects of sales leadership and application of selling skills in complex customer environments.

Job Responsibilities 

Liaison Responsibilities

  • Supports Field Sales and Field Sales Management Team by leading efforts around national sales meetings, POA meetings, manager meetings, and other training interventions
  • Works with Field Sales Management Team to provide coaching on managerial effectiveness and other topics
  • Will liaise internally with marketing, sales, market access, sales training, and commercial operations team members and externally with alliance partners in order to develop a coordinated sales training strategy and approach for supported brands
  • Participates and leads in strategic projects designed to fulfill the needs of the field sales force. These projects include continuous collaboration with all relevant support departments: marketing, clinical, regulatory, IT, sales operations, commercial analytics, etc., and include but are not limited to new product launches, new marketing directives, new indication launches, new positioning directives, etc.

Design Responsibilities

  • Conducts ongoing training needs analyses
  • Creates and maintains a workable Training Plan to determine the goals, strategies, and tactics to be implemented to achieve client satisfaction
  • Develops training concepts and associated objectives, descriptions, and sequencing for all training efforts
  • Works with Field Sales Leadership and Field Sales Management to determine specific metrics and measurements to assess the success of training activities

Development Responsibilities

  • Oversees content for all forms of training delivery & works with the content developer/vendor
  • Nurtures the training concepts throughout their evolution to ensure alignment with the strategic intent of the overall brand objectives
  • Engages with designated Field Sales Team and Client HQ Member throughout the entirety of development process
  • Oversees live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
  • If needed, conducts leader or facilitator training for all developed content and provides support for delivery as requested
  • Manages live training intellectual property and leverages existing assets appropriately to improve project efficiency

Delivery Responsibilities

  • Oversees implementation of or delivers all training programs, including new-hire backfill training, advanced training, NSMs, and POAs training
  • Manages classroom environment in a manner that allows representatives to meet learning objectives
  • Coaches representatives during training classes and in evening sessions
  • Evaluates the competency levels of training class participants and provides timely evaluations and feedback
  • Works with sales management to formulate a representative development plan

This is a FT position for 6 months with benefits and has the potential to extend and/or convert to full-time.

Travel required. 



Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:                    

Job Qualifications


Required: 4-year college degree

Preferred: Masters/MBA


Required:  Pharma training experience, Experience in CNS/Psych and high-level PowerPoint skills.

Preferred: Pharma sales and sales management experience; Background in consulting, instructional design.                   
Veeva Vault experience is a plus.

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job. 

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health?
 Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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