Travel Consultant

Overview

Cadent specializes in high science, high touch peer to peer medical communications. The company excels in translating complex science into compelling messages that deliver value and action. Cadent builds relationships and collaboration between the biopharmaceutical industry and healthcare professionals.

Be part of a team of agents while assisting Syneos Health to map out travel arrangements for their employees and programs. This can include booking flights, train, ground transportation to and from the airport, and hotel accommodations.

Responsibilities

(Duties may include, but not limited to all or some of the following)

• Subject matter expert within their area of responsibility (AOR).
• Books multi-segment, multi-destination domestic and international itineraries in SABRE.
• Strong working knowledge and understanding of domestic and international pricing rules, exchange rates and procedures that are required for all travel.
• Verify group reservation request for accuracy against meeting profile.
• Process most cost effective air, train, car and hotel reservations using various discounts (booking class, client rates/codes).
• Maintain queues to ensure approvals are obtained and deadlines are met.
• Process exchanges, voids, refunds, schedule changes.
• Assist with staff and small group reservations.
• Maintain profiles to include meeting profiles and individual staff profiles.
• Issue tickets/invoices for approved travel arrangements.
• Resolve SABRE technical issues.
• Duties may include, but are not limited to all or some of the following:

• Hotel pre-payments
• Air, car and hotel receipt tracking
• Job coding of all air, car and hotel receipts
• Provide appropriate receipts to Finance & Compliance
• Outline all fees associated with travel for consumed and unconsumed expenses to both Finance & Compliance and Meeting Coordinator

• Attends job starts, post cons, and weekly status meetings as needed.
• All other tasks as needed and approved by manager.

Job Requirements

• In-Depth knowledge of Syneos Health travel patterns within AOR is required
• High School diploma required; college degree preferred
• Minimum of 5 years relevant experience; 8 preferred
• Knowledge of meetings and group reservations preferred
• Knowledge of International reservations and ticketing
• Knowledge of SABRE and TRAMS software required

At Cadent, our workplace is flexible, family-oriented and places high importance on work-life balance. The engaging and rewarding nature of the work that we do is evident in the enthusiasm employees bring to the office every day. Overall, Cadent has a commitment to integrity, a commitment to client satisfaction and a commitment to employee satisfaction and development.

Cadent is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

As a healthcare company we have an important responsibility to protect individual and public health. Except in those locations where state or local law impacts this vaccination requirement, this position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities unless an exemption can be confirmed based on a medical condition, sincerely-held religious belief, or other reasons recognized by applicable law. Submission and approval of an exemption request does not necessarily guarantee that an accommodation can be provided for any specific job.