Operations Coordinator

Overview

The Operations Coordinator supports day-to-day operations responsibilities across the agency including financial management, resource management, staff planning, reporting and administrative organization.  This is an entry-level position that will assist in ad-hoc internal projects as well as ongoing support of agency management processes under the guidance of an Operations Manager. 

Our Operations team is energetic and committed to supporting all functions within the agency. Attention to detail and consistency is important, and common sense is critical. The successful OC is extremely detail-oriented, able to take direction and follow process but also a self-starter who independently identifies and acts on opportunities for improvement. This position is ideal for someone who is eager to learn about advertising and agency management, and has an interest or background in finance.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences. We develop strategic marketing solutions for pharmaceutical, biotech and health-and-wellness clients around the world. We create experiences that involve, inspire, educate and activate people through ongoing brand journeys.

Responsibilities

Supports all facets of the GSW Operations team including but not limited to:

• Administrative oversight and data entry related to financial, project and resource management processes
• Maintaining reports and internal tracking mechanisms
• Organization and tracking of all client finance documents (scopes of work, bridge emails, purchase orders, etc.)
• Adherence to financial and internal timelines
• Managing and providing status updates on internal projects
• Scheduling and assisting Operations team members in facilitating internal meetings and checkpoints
• Advocating and championing agency processes
• Training new employees on basic operational tasks such as timesheet entry and expense entry
• Acting as a single point of contact for questions and assistance on operational tasks and resources
• Developing strong and positive working relationships with GSW discipline leads and Syneos corporate stakeholders
• Maintaining company distribution lists, contact lists and org charts

Job Requirements

• Bachelor’s degree or equivalent, accounting /finance/communication concentration preferred
• Previous project management or financial experience a plus
• Computer proficiency required, experience with MS Suite (Word, Project, Excel, PowerPoint) and Acrobat Professional
• Ability to collaborate closely with others in a team environment under tight deadlines
• Outstanding communications skills
• Superior organizational skills

I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus. ​

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IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.

GSW turns against the premise of doing the “same old.” Our culture is focused on collaborative, meaningful advertising and day-to-day interpersonal interaction. We value the diverse backgrounds of our team members, and everyone has the opportunity to provide input and be heard. GSW is comprised of creative, motivated individuals who are all here for a reason. We welcome those who strive to work above and beyond their role, who voice their opinion and who are engaged in all aspects of the agency.

GSW is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today’s fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We’re able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)