MSL Field Director

Mis à jour: July 29, 2022
Emplacement: Somerset, NJ, United States
Identification d’emploi: 143934


There’s one thing you do that’s exceptional: lead.

You formulate a plan and empower your team to provide clinical expertise to health care providers helping them to improve patient outcomes. Your capacity to creatively strategize, motivate clinicians, and elicit achievement makes you the right fit for a MSL Team Director role with Syneos Health.


The MSL Team Director, is responsible for hiring, leading, managing, and developing the national MSLs in the United States within US Medical. As such, the Director plans, organizes, and monitors his/her MSL team activities to ensure that the team delivers field-based medical support that is aligned with our clients’ products’ clinical development and business objectives. This role will also facilitate and manage the team's appropriate internal information sharing and coordination (e.g., with relevant U.S. commercial teams and across all regions) to ensure that they are conducted in compliance with the company’s internal and external policies, guidelines, and regulations.

  • Primary responsibility to provide guidance to MSL team in cultivating current and future thought leaders in academic and clinical medicine at the local, regional, and national levels. The MSL Team Director will lead, manage, coach, train, and develop MSL direct reports to support high performance, and to align with strategic direction of Medical Affairs
  • Maintain clear territory KOL engagement plans and hold the team accountable for both adhering to those plans as well as ensuring collection and summary reporting of clinical insights and unanswered customer questions received from external contacts
  • Maintain clinical knowledge of designated therapeutic areas and broad US market knowledge, including current treatment strategies, current and pending competitors, new therapeutic developments, payor dynamics, and other market issues/trends as it pertains to specific medical business interests
  • Manage recruitment and retention of key talent. Provide coaching, mentoring and guidance that is consistent and timely to MSLs regarding their individual performance and progress. Sets clear performance metrics and addresses performance issues decisively and appropriately
  • Ensure field initiatives and scientific interactions follow best practices that are compliant with all legal, regulatory, and company guidelines
  • Lead the MSL team at national, regional, and local scientific meetings, including staffing Medical Affairs booths, facilitating scientific communications, gathering competitive intelligence, and facilitating the development of pre-and post‐conference scientific materials
  • Provide strategic planning, project management, and oversight of team functions
  • In partnership with client Medical Affairs Leadership identify key deliverables, insights, and metrics that highlight the value of the MSL organization and communicate with senior leadership on an ongoing basis

Job Requirements

Along with a results-oriented mindset, self-assurance, and an engaging manner, the ideal candidate has:

  • Doctorate level scientific degree is required (PharmD, PhD, MD or equivalent)
  • 3+ years’ experience as manager of field based MSLs
  • 5+ years’ experience as an MSL
  • Scientific and/or clinical training in Cardiometabolic, Allergy or Immunology strongly preferred
  • Product pre-launch and launch experience required
  • Strong understanding of relevant policies guiding the pharmaceutical industry
  • Ability to travel and possess a valid driver’s license to drive to assigned healthcare accounts, unless otherwise specified


Interviews may be conducted in person at an on-site interview location. For any in person interviews, local COVID-19 safety guidelines will be followed.


I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.


IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health’s vaccination requirement based on a qualifying medical condition or sincerely held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients’ demands.

About Syneos Health Syneos Health® (Nasdaq:SYNH) is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, strategically blending clinical development, medical affairs and commercial capabilities to address modern market realities.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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